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Return and Exchange Policy

The exchange and return policy complies with the provisions of the Consumer Protection Code.

The deadline for requesting an exchange or return via the website is 30 calendar days from order confirmation date.

To make the exchange or refund, please contact us by email .

The conditions for exchange or return are:

  • The piece must be in its original packaging, in perfect condition and without traces of use;

According to the customer's choice, the value corresponding to the exchanged product will be:

  • Refunded, respecting the deadlines of the credit card company;
  • Used as part of the payment for another piece of greater value;
  • Transformed into credit for future purchases.

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